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About You
Email:
*
Name:
*
Tel:
Position:
None of the below
Academic staff
Clerical/Admin/Office
Computing Support
PhD Student
Postdoc
Research Assistant
Senior Scientific Officer
Technician
Lab Manager
Division:
None of the below
Biological Chemistry and Drug Discovery
Biological Services
CRUK Nucleic Acid Structure Research Group
Cell and Developmental Biology
Cell Signalling and Immunology
Division of Signal Transduction Therapy
Molecular Microbiology
Plant Sciences
Gene Regulation and Expression
Centre for Human Identification
School of Learning and Teaching
MRC PPU
Molecular Physiology
College of Life Sciences
Translational Medicine Research Collaboration
Molecular Medicine
The Scottish Institute for Cell Signalling
Building:
None of the below
Biological Sciences Institute
Carnelley Building
Medical Sciences Institute
Old Medical School
Old Technical Institute
James Hutton Institute (formerly SCRI)
Wellcome Trust Building
James Black Centre
Post Genomics
Room Number:
About The Equipment
Type:
OTHER
Apple Macintosh
PC (Windows or other)
Monitor
Printer
Scanner
Telephone
Equipment No:
Operating System:
Don't Know
None of the below
Windows 7
Windows 2000
Windows XP Professional
Mac OS X
Mac OS 9
Linux
About The Problem
Category:
*
None of the below
Audio-visual/seminar support
Backup request/issue
Cluster
Database access/question
Email issue/question
Broken/smoking hardware
Setup/repair system configuration
Network
Printer
Proteomics
Purchasing
Server problem
Software install/issues/question
Login problem/New user
Virus or trojan found/suspected
Web update/question
Storage
Telephony
UNIX/Linux
Wireless networking
Summary:
*
Details:
*
Desired Timescale:
Whenever time permits
Within a month
Within a week
Within 48 hours
Today
Who is affected:
Just me
My group or peers
My division or floor
My building
Everyone
Cost Centre: