ICS have posted the following on their status site at http://status.dundee.ac.uk
The majority of our users have now had their mailboxes migrated from GroupWise to Office 365. We are aware that a few issues remain for a minority of users and want to assure you that we are continuing to resolve the following:
Proxy Access
* Most generic resources have now had their inbox migrated and cabinets and folders will soon follow
* Users who previously had permission to generic resources should now be able to access these. Shared access to another member of staff’s mailbox or calendar will need to be granted again
Distribution Lists
* Distribution lists have now been migrated and appear to be working as normal.
Logging in
* Some users have reported issues with logging in. If you find you cannot log in to dMail, please contact the ICS Service Desk to report this.
Missing mail, calendar, appointments, folders
* Some users are missing items from their mailbox and calendars. We can run the migration again for your mailbox if required, please contact the ICS Service Desk.
Archives
* User archives will be migrated from Monday 16th January.
Student mailboxes
* Students are now also using Office 365 to send and receive mail. Their GroupWise mailboxes are being migrated to Office 365 this week but they may still access old email at https://gwwebmail.dundee.ac.uk
Applicant mailboxes
* Applicants are now also using Office 365 to send and receive mail. Their GroupWise mailboxes are not being migrated to Office 365 but they may still access old email at https://gwwebmail.dundee.ac.uk
The ICS Service Desk has been very busy as we support our users with the new email service so bear with us and we will resolve your request as soon as possible. In the meantime, thank you for your patience.
Please remember step-by-step instructions for common tasks are available on the Office 365 support pages www.dundee.ac.uk/ics/services/email/msoffice365/common-tasks
Please do continue to contact the Service Desk if you are experiencing any difficulty.
