Many mobile devices are enabled for Exchange ActiveSync, allowing users to synchronise their mobile devices with their Office 365 mailbox. Users can synchronize e-mail messages, calendar information, and contact and task data. The following link shows the types of devices enabled for Exchange ActiveSync:

http://technet.microsoft.com/en-us/library/bb232162.aspx

The following link points to a “Mobile Phone Setup Wizard” provided by Microsoft – this details how to setup different types of mobile devices for both Exchange ActiveSync and IMAP.

http://help.outlook.com/en-us/140/dd936215.aspx

Please find instructions below for some of the most common platforms – Apple and Android:

Apple iPhone / iPad

• From Settings l Mail, Contacts, Calendars, click Add Account and select Microsoft Exchange
• Enter your email address and username/password. Username is username@dundee.ac.uk
• Click Next.
• Exchange autdiscover will add the correct server address, click Next
• Select the features to enable (Mail, Contacts, Calendars, Reminders) and click Save

Android

• From the Applications menu, select Email.
• Enter your email address and your password.
• If you would like this to be your default email account on your mobile phone, check the box marked Send email from this account by default.
• Select Next.
• Select Exchange account.
• Enter your username in the format username@dundee.ac.uk and your password
• As soon as your phone verifies the server settings, the options you can set up from the Account Options screen will include the following:

Email checking frequency The default value is Automatic (push). When you select this option, email messages will be sent to your phone as they arrive. We recommend only selecting this option if you have an unlimited data plan.

Amount to synchronize This is the amount of mail you want to keep on your mobile phone. You can choose from several length options, including One day, Three days, and One week.

Notify me when email arrives If you select this option, your mobile phone will notify you when you receive a new email message.

Sync contacts from this account If you select this option, your contacts will be synchronized between your phone and your account.

Select Next and then enter a name for this account and the name you want displayed when you send email to others. Select Done to complete the email setup and start using your account.

We have observed that on some versions of Android the automatic email configuration process fails or may partially complete but leave you with an incorrect IMAP connection to your old GroupWise mailbox. If this is the case, you need to delete the email account and then rerun the above process but instead choosing to do a Manual Setup choosing ActiveSync as the connection type and entering the requested settings which can be found from within Office 365 webmail.

Blackberry

Blackberry Enterprise devices (if you get your calendar synced then most likely you have Enterprise connection) will need to be reconfigured in conjunction with Life Sciences Computing on Monday 9th to work with Office 365. Personal Blackberry devices can be configured to use IMAP to receive mail as described below.

IMAP

If you have a mobile device that does not support Exchange ActiveSync, you can send and receive email using a mail protocol (IMAP) that is universally supported on almost all devices.

You can obtain the IMAP settings for Office 365 by following the instructions below:

• Login to Outlook web access (https://outlook.com/dundee.ac.uk).
• Click Home | Options | Settings for POP, IMAP and SMTP…
• The relevant server name, port and encryption method will be displayed.